Counsy is not therapy

A voice and text interface to a large language model, with speech recognition on the way in and speech synthesis on the way out. It remembers what you told it so the conversation has continuity, and it turns your check-ins into simple charts.

That is the whole product. There is no clinician behind it, no care team, no escalation path, and no human reading along.

• Not therapy or counselling. Using Counsy does not create a therapist-client or any professional relationship.
• Not a diagnosis. The moods and trends it shows you reflect what you said. They are not screenings, scores, assessments or diagnoses, and they cannot confirm or rule out any condition.
• Not medical advice. Nothing Counsy says should inform a decision about medication, treatment, or whether to see a professional — except the decision to go and see one.
• Not a crisis service. Nobody is monitoring. Counsy cannot call for help, alert anyone, or intervene.
• Not a medical device. It has not been reviewed by the FDA or any regulator, and is not intended to diagnose, treat, cure or prevent any disease.
• Not a substitute for people. It is a place to think out loud between the moments when you talk to humans, not instead of them.

Replies are generated by a language model. They can be inaccurate, tone-deaf, biased, made up, or simply unhelpful. The same question can produce different answers. Warmth and confidence in a reply are properties of the writing, not evidence that it is right.

You are responsible for evaluating what Counsy says before acting on it, and for any decision you make.

Please seek qualified help if any of this is true:

• you are thinking about suicide or self-harm, or about hurting someone else;
• you feel unsafe, or someone else is making you unsafe;
• your ability to sleep, eat, work, study or be with people has been affected for more than a couple of weeks;
• you are using alcohol or drugs to cope, or your use is escalating;
• you are experiencing thoughts, voices or perceptions that frighten you;
• you are relying on Counsy in place of care you know you need.

A general practitioner is a legitimate first step and can refer you onward. Talking to a professional is not an escalation or an admission of anything — it is the thing this app cannot do.

We make no representation that using Counsy will improve your mood, mental health, wellbeing, relationships or any other outcome. Talking about difficult things can also be distressing, and a reply may land badly. You use the Service voluntarily and at your own risk. See sections 12 to 14 of the Terms of Service for the full disclaimers and limitations of liability.